The Step Most Installers Skip
A Good Floor StartsBelow the Surface
Most flooring failures aren't product failures. They're preparation failures. We check the subfloor before we commit to any installation, and we fix what needs fixing first.
Skipped prep
Creaking boards, visible movement, premature wear, and a bill to fix it all over again
Done properly
A floor that sits silent and stable underfoot for years, exactly as it should
What we check
Levelness, moisture content, surface condition, structural integrity, before any product goes down
Free subfloor assessment · Laser levels & moisture meters · We fix it before we floor it
About This Service
The Foundation of Every Great Floor
Most flooring problems aren't product problems. They start below the surface: moisture trapped under a new floor, a subfloor that dips 3mm in the wrong spot, or a surface that wasn't cleaned before laying began.
We use laser levels and calibrated moisture meters on every job, not guesswork, not a quick look. If the reading says there's an issue, we address it before a single board goes down.
We fix what's underneath before we install what goes on top.
Floor preparation includes a full assessment: level mapping across the entire surface, moisture testing at multiple points, crack and hole repair, surface grinding, and levelling compound where required. The surface is then vacuumed clean before installation starts.
Included
What's Included
Comprehensive floor preparation service
Subfloor Assessment
We check level, moisture content, and surface condition with proper instruments, not a visual guess
Grinding & Leveling
Diamond grinding to knock back high spots and create a surface that's flat within tolerance
Crack & Hole Repair
Filled and sealed before anything else goes down, not patched over with flooring on top
Moisture Testing
Multiple readings across the floor, plus barrier installation where readings require it
Cleaning & Vacuuming
Complete dust and debris removal after preparation. The surface we hand over to installation is ready to receive flooring
Final Inspection
A second check before installation begins, because prep that doesn't meet standard doesn't get signed off
Our Process
How It Works
A clear process so you know exactly what to expect, with nothing to catch you off guard
Request a Quote
Fill in the form and we'll call you back the same day to talk through what you need.
Measure and Consult
We visit your home, measure properly, and walk you through your options. No sales pressure.
Select and Approve
Choose from options that fit your space and budget. Your written quote covers everything. No surprises later.
Prepare and Install
We prepare the subfloor the way it should be done, then lay your floor with care and precision.
Final Handover
We walk through the job with you. If anything isn't right, we fix it before we leave.
Request a Quote
Fill in the form and we'll call you back the same day to talk through what you need.
Measure and Consult
We visit your home, measure properly, and walk you through your options. No sales pressure.
Select and Approve
Choose from options that fit your space and budget. Your written quote covers everything. No surprises later.
Prepare and Install
We prepare the subfloor the way it should be done, then lay your floor with care and precision.
Final Handover
We walk through the job with you. If anything isn't right, we fix it before we leave.
Want to see how it works for your home?
Free measure. No pressure. Just a conversation about what you need.
Book a Free MeasureWhy Timbex
Flooring That LastsDone Properly
We've installed over 300 floors across Perth homes and renovations. Every one gets the same care: the right product for the space, the subfloor prepared before anything goes down, and an install you can hear is right just by walking on it.
Our Work
Featured Projects
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Get a Free QuoteClient Reviews
What Our Clients Say
Perth homeowners, in their own words.
Ready to see what it feels like?
Come and walk on some samples. Or let us come to you. Free measure, no obligation.
FAQ
Frequently Asked Questions
A floor is only as good as what it sits on. An uneven surface causes boards to flex and creak. Trapped moisture causes swelling and lifting. Skipping preparation is how floors that looked fine on day one fail within twelve months.
We assess it during the free measure. A laser level tells us about flatness; a moisture meter tells us about what's in the slab. Most homeowners are surprised by what turns up, and glad we checked.
Yes. Grinding creates dust, so we use extraction equipment and plan around your household. We discuss timing and access during the consultation so nothing catches you off guard.
Usually one to two days for a typical residential job. More extensive levelling or moisture work may take a little longer. We give you a clear timeframe in the quote.
Not always. Some subfloors are genuinely ready. But we always check, because we're the ones responsible for what gets installed on top of it.
Our Services
Explore Our Services
Choose your service or request a quote if you're not sure what you need
Hybrid Flooring
Durable, water-resistant flooring for modern living
Engineered Timber
Premium timber look with strength and stability
Floor Preparation
Grinding, levelling, and moisture checks. The foundation matters.
Skirting Boards
Clean finishing touches that complete the space
Supply + Install
One team from product selection to final handover
Not Sure?
We'll recommend the right solution for your space